Terms of service

Last updated: July 2026

Welcome to Loravi. These Terms of Service govern your access to and use of our website and the purchase of products from our store. By using this website, you agree to be bound by these Terms.

1. COMPANY INFORMATION

This website is owned and operated by:

GALAXY HUB COMMERCE LTD
Company Number: 17363045
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email:
support@myloravi.com

2. ELIGIBILITY

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.
• The information you provide is accurate and complete.
• You will use this website only for lawful purposes.

3. PRODUCTS

We make every effort to display our products accurately. However, colours, sizes and appearance may vary slightly depending on your device or monitor.

We reserve the right to modify, discontinue or limit any product at any time without prior notice.

4. PRICING

All prices displayed on our website are shown in the selected currency.

Prices may change without notice.

We reserve the right to correct pricing errors at any time. If an incorrect price has been displayed, we may cancel the order and issue a full refund.

5. ORDERS

Submitting an order does not guarantee acceptance.

We reserve the right to:

• refuse any order;
• cancel an order;
• limit purchase quantities;
• request additional verification before processing an order.

If your order is cancelled after payment, a full refund will be issued.

6. PAYMENT

Payments are securely processed by trusted third-party payment providers.

We do not store your full payment card details.

Orders are only processed after payment has been successfully authorised.

7. SHIPPING

Delivery estimates are provided for guidance only and are not guaranteed.

Delivery times may vary due to:

• customs procedures;
• weather conditions;
• carrier delays;
• peak shopping periods;
• circumstances beyond our reasonable control.

More information is available in our Shipping Policy.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy.

Customers should review that policy before placing an order.

9. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

• logos
• trademarks
• product descriptions
• graphics
• photographs
• videos
• website design
• text

is the property of Loravi or its licensors and may not be copied, reproduced, distributed or used without prior written permission.

10. PROHIBITED USE

You agree not to:

• use the website unlawfully;
• interfere with website security;
• distribute malware or malicious software;
• attempt unauthorised access to our systems;
• misuse our services;
• engage in fraudulent activity.

11. DISCLAIMER

To the fullest extent permitted by law, products and services are provided on an "as available" and "as is" basis.

We do not guarantee that:

• the website will always be available;
• the website will be uninterrupted;
• the website will be free from errors.

12. LIMITATION OF LIABILITY

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

To the fullest extent permitted by law, GALAXY HUB COMMERCE LTD shall not be liable for indirect, incidental, consequential or special damages arising from the use of this website or our products.

13. FORCE MAJEURE

We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:

• natural disasters;
• strikes;
• pandemics;
• government actions;
• transportation disruptions;
• customs delays;
• internet outages.

14. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer protection laws provide otherwise.

15. CHANGES TO THESE TERMS

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

16. CONTACT

If you have any questions regarding these Terms, please contact us:

GALAXY HUB COMMERCE LTD
Company Number: 17363045

71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email:
support@myloravi.com