Questions Parents Actually Ask
Is my baby old enough?
A hip seat is for babies who can already sit unaided and hold their head and trunk steady on their own. It supports children up to 20 kg.
If you are not sure your little one is ready, email us before using it. We would rather answer than have you guess.
Is it difficult to put on?
No. Fasten the waist belt where it feels comfortable on your hips, adjust the shoulder straps, and lift your child onto the seat. After the first time you will not think about it.
Will it actually help my back?
It moves the load off your arms and off one side of your spine, onto a padded belt across both hips. That is where your body carries weight best.
It will not fix an existing injury. If you already have back or pelvic problems, check with your physio first.
Can my partner and I share one?
Yes. The waist belt and shoulder straps are fully adjustable, so it resizes between different body types in seconds.
What actually fits in the storage?
Nappies, wipes, a bottle, keys, your phone. Enough that a short trip does not need the changing bag at all.
When will it arrive?
Orders are processed within 1 to 2 working days, then tracked delivery takes around 7 to 10 days. You get a dispatch email with tracking as soon as it leaves us.
Shipping is £4.99 in the UK, and free on the two-seat bundle.
What if it is not right for us?
You have 30 days from delivery. Try it properly, on real days out.
If it is not right, contact us and we refund the full price you paid. Used is fine. You cover the return postage; we handle the rest.
How do I clean it?
Spot clean with a damp cloth for everyday marks. Hand wash when it needs more, then air dry only. No bleach and no tumble dryer, because heat breaks down the foam seat.
I have a question that is not here.
Email support@myloravi.com and a person will reply, usually within 24 hours on working days.